The PureWick System™ is a non-invasive option to managing urinary incontinence. The system consists of the PureWick™ Urine Collection System pump and an attached female external catheter, each purchased separately or as a Starter Set. For women, you can choose the PureWick™ Flex Female External Catheter or the PureWick™ Female External Catheter. The female external catheters are designed to work outside the body to draw voided urine away, helping to keep skin dry.
Learn more about the PureWick™ Flex Female External Catheter
Learn more about the PureWick™ Female External Catheter

The PureWick System™ is a non-invasive option to managing urinary incontinence. For men, the system consists of the PureWick Urine Collection System pump and the PureWick™ Male External Catheter, each purchased separately or as a Starter Set. The system works outside the body to draw urine away, helping keep skin dry.
Learn more about the PureWick Male External Catheter

The PureWick™ Urine Collection System pump draws voided urine through the collector tubing into the collection canister.

The PureWick™ Urine Collection System 2000cc (mL) canister should be emptied before volume reaches 1800cc (mL), or as needed.

Absolutely! The PureWick™ System is easy to set up from start to finish,² and the PureWick™ Female External Catheter can be placed in a few steps. To learn how to use the PureWick™ System, please visit our How to Use page.
How to Use PureWick™

The PureWick™ Urine Collection Starter Set includes everything you need to get started. You can select a system with a rechargeable battery or not.

The PureWick™ Flex Female External Catheter, the PureWick™ Female External Catheter and PureWick™ Male External Catheters are used in hospitals today. The PureWick™ Urine Collection System pump is for home use only.

Users and caregivers agree that the PureWick™ System is quiet enough to not disturb the user's sleep.

The built-in battery protection is a convenient option that keeps the system running for up to 8 hours in the event of a power outage or if an outlet is not nearby.

Yes, the built-in battery recharges any time the device is plugged into an outlet and can be used during this time.

The built-in battery recharges any time the device is plugged into an outlet. To fully charge the battery, the system must be plugged in for 12 hours.

The PureWick™ Urine Collection System is 9″ x 6.5″ x 11″ and able to fit on most nightstands and tables.

The PureWick™ Urine Collection System should be kept on a flat surface. The PureWick™ Urine Collection System is 9” x 6.5” x 11” and able to fit on most nightstands and tables. It should be kept in close proximity to you while sleeping.

The PureWick™ Female External Catheter is the original blue wick that has been used in over 3,000 hospitals and rehabilitation facilities nationwide. The PureWick™ Flex Female External Catheter features a new design with bendable tubing that fits with various body types. It is designed to fit around the contours of the body for a comfortable fit that stays in place. The PureWick™ Flex Female External Catheter also features three-layer, soft fabric.

Yes.

No, the female external catheters are single use only. The PureWick™ Female External Catheter should be replaced at least every 8 to 12 hours or sooner if soiled with feces or blood. The PureWick™ Flex Female External Catheter should be replaced up to 12 hours or sooner if soiled with feces or blood. Skin should be assessed to see if it’s been compromised, and perineal care should be performed prior to placement of a new wick.
PureWick™ Female External Catheter Instructions for Use
PureWick™ Flex Female External Catheter Instructions for Use

No, the PureWick™ Male External catheters are single use only. The PureWick™ Male External Catheter should be replaced at least every 24 hours or sooner if soiled with semen, feces or blood.

No. The PureWick™ Flex Female External Catheter, the PureWick™ Female External Catheter and the PureWick™ Male External Catheter are designed for single-use only. Attempting to wash, sanitize, and/or reuse may contribute to a risk of infection or illness, and may compromise the structural integrity and materials of the wick. This could contribute to device failure and user injury.

PureWick™ Female External Catheter are used one at a time and should be replaced at least every 8 to 12 hours or sooner if soiled with feces or blood. The amount you need to order will depend on individual usage. For example, if you plan to use the PureWick™ System only at night while sleeping, you will likely use one PureWick™ External Female Catheter per day.

PureWick™ Flex Female External Catheter are used one at a time and should be replaced at least every 12 hours or sooner if soiled with feces or blood. The amount you need to order will depend on individual usage. For example, if you plan to use the PureWick™ System only at night while sleeping, you will likely use one PureWick™ External Female Catheter per day.

No. The PureWick™ Female External Catheter, the PureWick™ Flex Female External Catheter and the PureWick™ Male External Catheter are not made with natural rubber latex.

The PureWick ™ Urine Collection System has a 12-foot electrical cord.

The power cord can be used with the PureWick™ Urine Collection System without Battery and the PureWick™ Urine Collection System with Battery.

Yes. Click on the links below to see how to set up and use your PureWick™ System.
Setting up your PureWick™ Urine Collection System
Operating and placing the PureWick™ Female External Catheter
You can also learn more about setting up and using the PureWick™ System by visiting Setting Up the PureWick™ System and How to Use the PureWick™ System.
Setting Up
How to Use

The PureWick™ System Accessory Kit (canister and tubing) that is included with the PureWick™ Urine Collection System pump should be replaced every 60 days, or sooner if you see signs of degradation. You can also choose to upgrade to the PureWick™ System Accessory Kit with Handle for 90-day usage, or sooner if you see signs of degradation. These items can be purchased from our Reorder & Accessories page.
Reorders & Accessories

The PureWick™ Female External Catheter with the PureWick™ Urine Collection System is designed to be used for at home use by women exclusively.

You can reorder your supplies online or by calling 1-833-492-0353 9AM to 8PM EST Monday–Friday and from 9AM to 3PM EST on Saturday.

The collection canister, canister lid, collector tubing, and pump tubing should be cleaned and disinfected after each use.

Approximately 120 mmHg to 140 mmHg.

You can find your order number in the confirmation email sent to the email address provided and in the My Account section of our website. If you can’t find your order number, call one of our Customer Care Specialists at 1-800-816-6920 from 9 AM to 8 PM ET Monday-Friday and from 9 AM to 3 PM ET on Saturday. Please have available the item(s) you ordered as well as your shipping and billing information. Need help finding your account?
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Have questions about shipping and returns? Visit Shipping and Returns.
Shipping and Returns